How to 3D Scan a Face

1. To get started, make sure you have a valid doctor or patient login for the MirrorMe app:

--> For patients, you can sign up for an account in the app, or online at app.mirrorme3d.com/sign-up

--> For doctors, you will need to contact MirrorMe for help with setting up an account.

If you just signed up for the app, welcome to MirrorMe!

To help you get the most of our the mobile app and create the best images for yourself or for your doctor, here's a tutorial to guide you.

Prepping for your face scan

We want to make sure you can get high quality scan, so let's review a few things that can affect your 3D image:

Taking your first 3D scan

Step 1: Logging into the MirrorMe app

Step 2: Prepare to take your scan

Step 3: Take your scan!

Sample of Photos taken for a Face Scan

Step 4: Save your scan to your Patient Profile

  1. Make sure you have taken at least 9 or more photos. Look over them to make sure all of them are high quality.
  2. Tap "Generate Preview"
  3. A progress bar will appear while the data is uploaded to MirrorMe.
  4. Then, the preview screen will load while your sequence is processed by MirrorMe. It may take up to 60 seconds depending on the strength of your internet connection.
  5. When your 3D scan is ready, you will see at the top of the screen, "Your scan is ready! Tap the screen to preview it!"
  6. You can then rotate and zoom in or out, as needed.
  7. If you like the scan, you can tap "Save" and then select a View Permission (private or shared)
  8. If you keep it private, you can access it anytime by logging in on a web browser to load your full patient profile.
  9. If you share the scan with your doctors, they will be able to see and access your scan while caring for you.

Frequently Asked Questions

How does this work?

If you've seen a 3D camera, or stereophotogrammetry, the MirrorMe app is based on the same principles. But instead of buying a $15,000-20,000 piece of hardware, we've made stereophotogrammetry possible using an iPhone!

Can you take unlimited scans?

Yep! As many as your want. 😀

Still not sure how to take your scan?

Reach out using our chatbot on the site or email us at [email protected] We'll be happy to help!

What if your doctor isn't listed in the Connect section?

  1. No problem! Let us know and we can give them a free invite to join!

Why isn't my scan turning out great?

  1. Most likely, you aren't using even lighting. If the weather is nice, you may want to try outside as natural light is usually great.
  2. If you take more than 30 photos for your scan, you may see a lower quality than sticking to the recommend 15-20 photos. This is because as the algorithm is matching the color to the correct location on the 3D data, there may be too much competing information.
  3. Are you trying to take the photos by yourself? While technically possible, it's best to make sure you have someone helping you that can center your face in the boundary box and give you heads up if you're moving too much or the lighting changes.
  4. Is your face shiny? If there is too much light reflecting off of your face, it may distort the scan's coloring. Be sure your face is as matte as possible for the best results.

Why is lighting so important?

  1. Any light-based scanning, which is what the MirrorMe app is employing, is going to be sensitive to color rendering. For color to display evenly across your face on your 3D image, you'll want to make sure that your face is lit evenly from one side to the other.
  2. If you're having trouble with lighting, try going outdoors.

Can doctors use the MirrorMe app?

  1. Yes! For doctors subscribed to the Professional or Enterprise tier of the MirrorMe Platform, there is a separate doctor app for scanning anywhere.

We get asked often why you can't take your own photos using the front camera. Here's why: You move too much! As you move your arm around you, the movement can cause issues in the 3D scan. The movement may seem imperceptible but can alter your scan negatively.